Outlook 2003 Level 1

Who should attend?	This course is intended for new users of Outlook 2003.
Prerequisites	Windows 95, Windows 98, Windows NT 4.0, or Windows 2000
Course Objectives	Upon completion of the course, participants will be able to accomplish the following: Explore the Outlook 2003 environment and create customized notes Communicate with electronic mail quickly and easily Manage contact information and track communications Address, distribute, file, sort, find, and manage messages efficiently Record, prioritize, and track tasks Schedule and manage appointments efficiently Coordinate and schedule meetings with others Select print styles and print Outlook items
Course Content

	Understanding the Outlook Environment Working in Outlook ; Creating and Customizing Notes ;
	Communicating with E-Mail Messages Creating and Sending Messages ; Replying to, Forwarding, and Deleting Messages ;
	Working with Contacts Managing Contacts ; Tracking Communications in the Journal ;

	Managing Messages Creating Distribution Lists ; Organizing, Sorting, and Finding Messages ; Managing Junk E-Mail ;
	Managing Tasks Creating, Editing, and Deleting Tasks ; Organizing, and Tracking Tasks ;
	Scheduling and Managing Appointments Scheduling Appointments ; Managing Appointments ; Calendar Options ;

	Scheduling Meetings Planning, Requesting, and Scheduling Meetings ; Rescheduling and Cancelling Meetings ;
	Printing Outlook Items Selecting Print Styles and Printing Messages ; Printing Schedules and Contact Lists ;